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Scope and data categories
This policy applies to website usage, consultation forms, newsletter interactions, and associated communication channels.
Data categories may include account identifiers, contact details, request content, technical analytics, and communication history required for service delivery and quality assurance.
Lawful basis and processing purpose
- Contractual necessity for requested services and communications.
- Legitimate interests for platform security, reliability, and service improvement.
- Consent for optional marketing communications and non-essential tracking where applicable.
- Legal compliance for records and regulatory obligations.
Retention and security controls
Data is retained only for necessary operational and legal periods, then deleted or anonymized according to retention rules.
Reasonable organizational and technical safeguards are applied to reduce unauthorized access, misuse, and disclosure risk.
User rights and requests
- Access your stored personal data.
- Request correction or deletion where lawful.
- Request export of your data in portable form where applicable.
- Object to specific processing or withdraw consent for optional communications.